Available for new projects

Jack Mkimbo - Software Engineer & AI Systems Specialist

Building Systems
That Scale.

AI Systems Engineer

I'm Jack Mkimbo, a Software Engineer specializing in AI systems and full-stack product development. I build production-grade AI agents, multi-tenant SaaS platforms, and API integrations — from system design through to self-hosted deployment.

Roanoke, Virginia
Jack Mkimbo — Software Engineer and SaaS Founder
4+
Years exp.
10+
Projects
4+Years Experience
10+Projects Shipped
3Live AI-Powered Products
∞Problems Solved
Jack Mkimbo — Software Engineer
Roanoke, Virginia
Open to
Freelance & Contracts
01
About Me

Crafting digital experiences that matter.

I'm a software engineer and consultant based in Roanoke, Virginia, specializing in AI systems integration and full-stack product engineering. I build and ship production AI applications — multi-agent architectures, WhatsApp automation pipelines, and multi-tenant SaaS platforms — from initial design to live deployment.

As the Co-Founder & CTO of AcidCat Digital Marketing, I lead technical development for Patofy — a global AI growth platform that turns any service business's WhatsApp number into a 24/7 AI receptionist, booking engine, and retention system, targeting WhatsApp-dominant markets across Europe, Latin America, and the Middle East.

“I don't just build features — I architect systems. Whether it's a multi-agent AI pipeline or a multi-tenant SaaS backend, I own the outcome from schema design to production deployment.”

Full-Stack Engineer
Next.js, Payload CMS, Node.js, TypeScript
AI Systems & Integration
Multi-agent LLMs, WhatsApp API, Gemini
SaaS Founder & Builder
Patofy (global) & Panda FPL (live products)
BSc. Computer Technology
MultiMedia University of Kenya
02
What I Do

Services & Expertise

From concept to deployment, I bring ideas to life with precision engineering and strategic thinking.

Full-Stack Engineering

End-to-end product engineering — from database schema and API design to polished, performant UIs. I architect and ship production-ready systems, not MVPs that need rebuilding in 6 months.

  • Next.js & React Applications
  • REST & GraphQL API Development
  • Payload CMS & Multi-Tenant Architecture
  • TypeScript Backend Services (Node.js)
  • Payment Integration (Stripe, M-Pesa, Paystack)
  • Database Design (MongoDB, PostgreSQL)
Build something together

AI & Automation

Production-grade AI systems, not chatbot demos. I design and build specialized multi-agent architectures, WhatsApp API integrations, and LLM tool-calling pipelines that handle real user traffic with credit metering, error handling, and strict grounding.

  • Multi-Agent AI Systems (Gemini / Claude)
  • WhatsApp Cloud API Integration & Webhooks
  • LLM Tool-Calling & Function Execution Pipelines
  • RAG (Retrieval-Augmented Generation) Systems
  • Voiceflow Conversational Agent Design
  • Stateful Session & Context Management
Automate your workflow

Product Architecture

Turning ambiguous business problems into phased, executable technical strategies. I bring both the strategic and hands-on perspective — I've founded, architected, and shipped multi-tenant SaaS platforms and AI products from zero.

  • Multi-Tenant SaaS Architecture
  • MVP Scoping & Roadmap Planning
  • System Design & Scalability Reviews
  • Third-Party API Strategy
  • Technical Due Diligence
  • Code Architecture & Refactoring
Discuss your architecture
04
Selected Work

Projects & Case Studies

Patofy — Global AI Growth Platform for WhatsApp-First Service Businesses
Featured
aiLive

Patofy

Global AI Growth Platform for WhatsApp-First Service Businesses

Autonomous WhatsApp AI receptionist, booking engine, and retention marketing system for service businesses.

Next.js 15Payload CMSMongoDBVoiceflowWhatsApp Cloud API
View Case StudyLive Site
Panda FPL — Production Multi-Agent AI System for Fantasy Premier League on WhatsApp
View Case Study →

Panda FPL

ai

Multi-agent AI on WhatsApp delivering real-time tactical advice, fixture swings, and chip strategy for FPL managers.

Next.jsPayload CMSMongoDB+5
Civil Trace (Missing Link Kenya) — Open-Source Community Public Safety Network & Verified Alert Hub
View Case Study →

Civil Trace (Missing Link Kenya)

personal

Offline-first civic public safety PWA with verified Police OB alerts, geospatial mapping, and KDPA data protection.

Next.js 15Payload CMSTypeScript+3
Beauttah Homes PMS — M-Pesa Direct Booking Engine & Property Management Command Center
View Case Study →

Beauttah Homes PMS

client

Hospitality PMS and direct booking engine featuring atomic night-based availability and automated M-Pesa checkouts.

Next.js 15Payload CMSTypeScript+3
GSA Africa — Corporate Digital Presence & High-Performance Technical SEO Architecture
View Case Study →

GSA Africa

client

Corporate digital transformation and technical SEO architecture delivering 98+ Core Web Vitals and top search visibility.

Next.jsTypeScriptTailwind CSS+2
EAB InsurTech Platform — Enterprise Insurance Policy Lifecycle & Claims Core
View Case Study →

EAB InsurTech Platform

client

Enterprise InsurTech platform managing policy lifecycles, automated claims, and cross-platform mobile apps in Hong Kong.

ReactReduxTypeScript+3
BitNorm Aggregator — High-Frequency Crypto Market Analytics & Order Book Engine
View Case Study →

BitNorm Aggregator

client

High-frequency crypto data aggregator processing streaming order books and real-time market feeds via RabbitMQ.

ReactGraphQLRabbitMQ+3
03
Career

Where I've Worked

Co-Founder & Technical Lead

Founder
AcidCat Digital Marketing·Roanoke, VA (Remote)
2025 — Present

Co-founded and lead the technical development of Patofy, a global AI growth platform targeting WhatsApp-first service businesses across Europe, Latin America, and the Middle East. Responsible for the full engineering stack — from database architecture to AI agent design to production DevOps.

  • ▹Architected Patofy's multi-tenant SaaS platform from scratch using Next.js 15 and Payload CMS v3, with 35+ MongoDB collections covering CRM, billing, scheduling, campaigns, and loyalty systems.
  • ▹Built and deployed a production WhatsApp Cloud API integration powering a 24/7 AI receptionist agent — handling bookings, FAQ resolution, reactivation campaigns, and native human handoff across simultaneous business tenants.
  • ▹Designed and shipped the entire self-hosted infrastructure stack on Hetzner VPS via Dokploy, enabling global deployment with full data sovereignty and cost-efficient operation.
Next.js 15Payload CMS v3MongoDBTypeScriptWhatsApp Cloud APIVoiceflowMulti-tenant SaaSDokploy

Senior Software Engineer

Full-Time
EAB Systems·Hong Kong (Remote)
Mar 2022 — Apr 2026

Architected and optimized backend services and user interfaces for an enterprise InsurTech platform operating in a highly regulated, data-heavy environment.

  • ▹Reduced policy processing time by 40% and supported a 3x increase in active users by optimizing backend RESTful APIs with TypeScript.
  • ▹Managed complex global state across a massive Single Page Application (SPA) using React and Redux.
  • ▹Enforced strict Test-Driven Development (TDD) methodologies, elevating engineering standards and eliminating critical infrastructure bottlenecks.
TypeScriptReactReduxNode.jsFlutterDartTDD

Full Stack Infrastructure Engineer

Full-Time
BitNorm·Remote
Feb 2021 — Jan 2022

Developed core components of the backend architecture for a high-frequency cryptocurrency data aggregator to handle continuous real-time market feeds.

  • ▹Deployed a RabbitMQ-based distributed messaging system to process high-volume, real-time data synchronization with minimal system latency.
  • ▹Partnered closely with cross-functional product teams to design and implement highly optimized GraphQL and RESTful APIs within an Agile framework.
  • ▹Delivered a performant data dashboard that updates milliseconds after market changes, assisting active traders with real-time decision making.
ReactGraphQLRabbitMQNode.jsREST APIs
05
Technical Stack

Tools I Build With

A pragmatic engineer who picks the right tool for the job. These are the technologies I use day-to-day.

React
Next.js
TypeScript
Tailwind CSS
Redux
React Hook Form
Zod
HTML5
CSS3
Shadcn/ui
Framer Motion
V0.dev
React
Next.js
TypeScript
Tailwind CSS
Redux
React Hook Form
Zod
HTML5
CSS3
Shadcn/ui
Framer Motion
V0.dev
Node.js
Payload CMS
MongoDB
Express.js
GraphQL
REST APIs
Voiceflow
Google Gemini API
Claude API
WhatsApp Cloud API
Stripe
Paystack
Node.js
Payload CMS
MongoDB
Express.js
GraphQL
REST APIs
Voiceflow
Google Gemini API
Claude API
WhatsApp Cloud API
Stripe
Paystack
Flutter
Dart
Docker
Dokploy
Vercel
GCP
Firebase
Git & GitHub
Sentry
Figma
Postman
Linux
Flutter
Dart
Docker
Dokploy
Vercel
GCP
Firebase
Git & GitHub
Sentry
Figma
Postman
Linux
FrontendBackend & AICloud & Mobile

Full-Stack Architecture

Multi-tenant SaaS platforms using Next.js 15, Payload CMS v3, MongoDB, and TypeScript — designed for global scale.

AI Agent Development

Specialized multi-agent AI systems with strict tool-calling, credit metering, and real-time data grounding.

Product Strategy

Founder mindset: I've scoped, built, launched, and iterated on production SaaS products from zero revenue to paying customers.

API Integration

WhatsApp Cloud API, Stripe, M-Pesa, Gemini API, and 3rd-party service integrations — production-hardened, not prototype-level.

06
Social Proof

What Clients Say

I'm proud of the impact my work creates for clients. Here's what some of them have to say.

“Jack transformed our entire client management workflow. The booking system he built eliminated double-bookings and saved us hours every week. The M-Pesa integration is seamless and our clients love it.”

Norah Mbiuta
Director · Beauttah Homes

“Working with Jack on the EAB InsurTech platform has been excellent. He has a deep understanding of both the technical and business requirements. His TDD approach gave us confidence in every feature shipped.”

Ka Ming Yip
Technical Manager · EAB Systems

“The WhatsApp AI receptionist Jack built now handles 90% of our inbound inquiries automatically — bookings, FAQs, and follow-ups. We went from missing leads overnight to having zero missed conversations. The time savings alone paid for it within the first month.”

Cecil Sifmax
Operations Manager · Sifmax Beauty Parlour
4+Years building software
10+Production projects
100%Client satisfaction rate
3Live SaaS platforms
07
Get in Touch

Let's Build Something
Together.

Whether you're looking to hire an AI-focused software engineer, need a technical partner for your next product, or want to discuss a consulting engagement — I'm always happy to connect. I typically respond within 24 hours.

Send a Message

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